Privacy Policy

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Privacy Policy – How We Protect Your Information

Last Updated: 23 September 2026

At Prime Vapes, we respect your privacy and take the protection of your personal information seriously. This policy explains what information we collect and how we use and protect it when you shop with us.

Information We Collect

When you place an order or use our website, we may collect information needed to provide our services.

  • Name, email address and phone number
  • Billing and delivery address
  • Order and purchase details
  • Payment-related information
  • IP address, device and website usage information
  • Messages sent to our customer support team

How We Use Your Information

We use your information only when needed to operate our store and provide our services.

  • Process and deliver your orders
  • Send order and delivery updates
  • Provide customer support
  • Process returns and refunds
  • Help prevent fraud and improve security
  • Carry out age verification where required
  • Meet legal and accounting requirements
  • Send marketing communications where permitted

Payments & Sharing Your Information

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We do not sell your personal information.

Some information may be shared with trusted service providers when necessary to complete your order or operate our website. This may include payment providers, delivery companies, website services and age-verification services where applicable.

Payments are processed securely through the payment options available at checkout.

Cookies

Prime Vapes may use cookies to keep the website working, remember your preferences and understand how visitors use our website.

How We Protect Your Data

We take reasonable security measures to protect your personal information from unauthorised access, misuse, loss or disclosure.

Data Retention

We keep personal information only for as long as reasonably necessary for orders, customer support, legal requirements and other legitimate business purposes.

Your Privacy Rights

Depending on applicable data protection law, you may have rights relating to your personal information.

Access your personal information
Correct inaccurate information
Request deletion in certain circumstances
Restrict certain uses of your data
Object to certain data processing
Withdraw consent where applicable

You can contact Prime Vapes if you would like to make a privacy-related request.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, website practices or legal requirements change. The latest revision date will always be displayed at the top of this page.

Contact Prime Vapes

If you have a question about your personal information or this Privacy Policy, please contact us.

Email: info@primevapes.ie

Phone: +353 85 194 9543

Website: primevapes.ie

Important Privacy Notice

Your privacy rights may vary depending on your location. Where applicable, you may also have the right to raise a concern with your local data protection authority.

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